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Email Requirements


All Surry Community College students enrolled in a curriculum course for the current semester are provided a student web-based email account, username and password. Student email accounts are available on the first day of the semester.

NOTE: Students who work at Surry Community College should contact the Online Helpdesk to verify student email account information.


How do I find out what my SCC email address and password is?

  • Find Your Username - Click Account Information in the lower right corner. Then click What's my User ID?

  • The new user format will be the full last name and the first character of the first name. All characters are in lower case format.

Example: John Q. Public - Birth date February 4, 1980
Username = publicj
Password =020480

  • If there are duplicates when using this format, then a sequential number will be added to the user name until a unique user value id determined.

Example: John Q. Public
Username = publicj2

  • Email Address:  Your email address will be your Moodle username plus @student.surry.edu. 

Example: publicj@student.surry.edu

     

IMPORTANT NOTES: 

  • All students taking curriculum courses at Surry Community College are provided a free web-based email account.
  • New student accounts are not available until the first day of the Online Orientation. Accounts will be made available to students on the first day of classes.

 


Am I required to use the SCC email account to communicate with my instructor and classmates?

Students taking Distance Education courses at SCC are required to use an SCC email account.  This account is furnished free to all students including students enrolled in an Internet, and/or Hybrid course.


Student email account password?

  • Students are allowed to change the password to their student email account.
  • NOTE: Your password is confidential.  Please do not share your password with anyone. It is recommended that students not give their password to anyone. The student is responsible for the contents of email. Be advised that all email correspondence using your SCC email account are subject to the NC Public Records Law and may be disclosed to third parties by an authorized state official (NCGS Chapter 132).

Please read the Information Technology Acceptable Use policy. Students using technology equipment at Surry Community College agree to abide by the Acceptable Use Policy signed at registration.
 


Is my SCC email account available between semesters?

No, students completing a semester and returning students accounts are not available between semesters. New student email accounts are made available on the first day of the semester. New students registering after this day should allow twenty-four hours for accounts to be added to the system.


 

How do I check my SCC email account?

Login to your email account. A list of email can be found in the middle of the window or by choosing the mailbox option to the left of the screen. Click on the subject title to view the email message.
Student Email Login Screen


How do I compose an email using my SCC email account?

To create a new email message:

  • Click the New icon
    New Message

 

To search the Address Book:

    • Click the Address Book option
    • You can search by Name,  Last Name, First, and Department
    • Type in the name you need to locate
    • Place a check by the name in rhea checkbox and click To:
    • Once you have the name of the person you wish to send an email to, click OK. This will take you back to the new message screen.

Address Book

Be sure to type in the subject of the email in the Subject text box. Once you have typed your message, click the Send option to send your email.

Email Message


Need Help?  If you have technical problems accessing your email, please contact the Helpdesk at 336.386.3420 or by email at online@student.surry.edu.

   
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