Technical Support
Find Your Username - Click Account Information in the lower right corner. Then click What's my User ID?
- Your password is your six-digit date of birth. For example:
John Q. Public was born February 4, 1980
Username = publicj
Password = 020480 - If there are duplicates when using this format, then a sequential number will be added to the user name until a unique user value id determined.
Example: John Q. Public
Username = publicj2
| Contact: | |
|---|---|
| Online Helpdesk Technical Support Phone: (336) 386-3420 online@student.surry.edu |
Dr. Candace Holder Director, Distance Education Phone: (336) 386-3382 holderc@surry.edu |
| Late Nite Labs* | |
| Hours Monday - Thursday Friday Saturday & Sunday |
1-800-262-0518 9am - 3am 9am - 11pm 11am - 8pm |
*Late Nite Labs only applies to select BIO and CHM courses. Contact your instructor for more information.


Hours Available Online
Monday-Thursday: 8:00-4:00
Friday: 8:00-2:00





