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SCC Alert FAQs

Please note that if you have provided a text messaging number as part of your contact information, messages can come from either 23177 or 63079.   Additional FAQ's

Q1. I did not receive a call, email or text, even though others did, and I submitted my information. What should I do?

Created on: 3/21/2012; Modified on 3/21/2012;


Q2. Who is authorized to send SCC Alerts?

Created on: 3/21/2012; Modified on 3/21/2012;


Q3. I changed my mind and don't want to receive emergency alerts, can I cancel?

Created on: 3/21/2012; Modified on 3/21/2012;


Q4. What if I opted-out but later decided I want to opt-in again?

Created on: 3/21/2012; Modified on 3/21/2012;


Q5. What number will show on my Caller ID when an alert is issued?

Created on: 3/21/2012; Modified on 3/21/2012;


Q6. What email address will be reflected when an alert is issued?

Created on: 3/21/2012; Modified on 3/21/2012;


Q7. A classmate received a message but I did not. Why?

Created on: 3/21/2012; Modified on 3/21/2012;


Q8. When I clicked the link to play the message in my email, nothing happened. Why?

Created on: 3/21/2012; Modified on 3/21/2012;


Q9. I received the message but I missed the information. What should I do?

Created on: 3/21/2012; Modified on 3/21/2012;


Q10. I received the message but it kept looping/repeating. Why?

Created on: 3/21/2012; Modified on 3/21/2012;


Q11. I see a caller ID of 336.386.3535. Who is this?

Created on: 3/21/2012; Modified on 3/21/2012;


Q12. Will I receive Information other than emergency alerts from SCC Alert?

Created on: 3/21/2012; Modified on 3/21/2012;

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630 South Main Street : Dobson, NC 27017 : (336) 386-8121

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